Customer Service Blind Spots You May Be Missing

Caring for customers quickly and seamlessly can mean the difference between repeat sales and clients avoiding your business outright. Don’t drive your buyers into the arms of the competition. Evaluating your practices regularly will help you spot the customer service blind spots you may be missing.

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7 Great Resources for Keeping Up to Date with Industry News and Trends

Knowing what’s moving and shaking your business sector is essential for positioning your company. Successful business owners make a point of carving out time to stay informed. To help with that, here are 7 great resources for keeping you up to date with the most relevant news and trends inside your industry.

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4 Ways to Automate Your Small Business

The repetition of tasks – no matter how necessary – is enough to slow any small business down. Here are 4 ways to automate your small business in areas that matter the most.

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How to Build a Team That Will Transform Your Company

Companies that invest in collaborative work environments are 5 times as likely to become high performers. So whether you already employ a group of talented individuals - or you’re making plans to hire some – read on to find out how you can build a team that will transform your company. 

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“Outdated” Marketing Tactics That Still Work

Traditional marketing isn’t dead – it’s just been reborn. So, let’s take look at some “outdated” marketing tactics that still work in 2019.

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5 Valuable Soft Skills to Look for When Hiring New Employees

The value that soft skills provide is essential for cultivating business resilience. And it’s your company’s ability to adapt to change, recover from setbacks, and persist through the tough times that will lead you to greater success. With that in mind, let’s explore 5 valuable soft skills to look for when hiring new employees – and the questions that will help you uncover them.

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