A Guide to Managing the Online Reputation of Your Business

For better or worse, the internet has made it virtually impossible for the average business to avoid public scrutiny. Your online reputation is potentially impacted, in fact, every time you sell a product, perform a service, distribute content, or interact with a prospect or client. Today’s customer frequently turns to the internet for shopping advice. […]

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The Top 5 Tips for Virtual Onboarding

Onboarding new hires goes beyond simple job training. It’s also an opportunity to welcome and immediately involve employees with your culture and team. Onboarding virtually isn’t so very different from introducing team members to company values, processes, and personnel through traditional, in-person means. These top 5 tips for virtual onboarding will help new hires start […]

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The Pros and Cons of Using Personality Tests in Your Hiring Process

According to global consulting firm Mercer, Canadian companies average a disturbing annual turnover rate of 21%. As businesses compete for the best employees in hopes of reducing turnover and increasing productivity, soft skills have become increasingly sought after. Soft skill traits like flexibility, insightfulness, and a capacity to learn can be difficult to gauge during […]

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How to Fix the 5 Greatest Obstacles to Remote Collaboration

Have you mastered the art of e-leadership? Even before the pandemic, business leaders were turning to agile, remote teams to reduce overhead and operating costs, and help fill the skills gap. Today, 59% of the Canadian workforce operates remotely – and only one in five employees say they want to go back to their workplace […]

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5 Tactics You Can Use to Manage Client Expectations

Many business owners are happy to go that extra mile for their clients – especially if they’ve just started their business, want to expand their customer base, or need to solidify their market position. According to Salesforce’s State of the Connected Customer report, however, 45% of business buyers and 53% of consumers say most companies […]

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The Secrets of People Who Work Faster Than You

Many people struggle with inefficient work habits. As an entrepreneur, however, those inefficiencies can have a direct and substantial impact on the health of your business. If it frequently takes you longer than it should to complete tasks or projects, you’ll be happy to know that people with a knack for working quickly weren’t necessarily […]

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